SMS Privacy Policy

Data Collection: We collect your name, email address, mailing address (when applicable), mobile phone number, vehicle information, and service details when you request roadside assistance or mobile tire service. This information may be collected through our website contact forms, online booking system, telephone conversations, email communications, invoices, payment forms, or other customer service interactions.

Data Usage: We use your information solely to send appointment confirmations, technician dispatch updates, estimated arrival times (ETA), service status updates, payment notifications, receipts, and customer support messages related to your requested roadside assistance or mobile tire service.

Data Security: We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Data Retention: We retain your information only as long as necessary to provide services, comply with legal and accounting obligations, maintain business records, and support our SMS messaging program. You may request deletion of your personal information when legally permissible.

Message Frequency: Message frequency varies depending on your service request and communications with our staff.

Message and Data Rates: Message and data rates may apply. Your wireless carrier may charge fees for sending or receiving text messages according to your mobile plan.

Customer Support: For assistance, reply HELP to any text message or contact Anytime Roadside Assistance, doing business as Supreme Mobile Tire, at (214) 945-1918 or info@suprememobiletire.com.

Opt-Out: You may opt out of SMS communications at any time by replying STOP or UNSUBSCRIBE to any text message. You may also contact us by phone or email to request removal from our SMS program. After opting out, you will receive one final confirmation text message, and your number will be removed from future SMS communications unless you opt in again.

Non-Sharing Policy: Text messaging originator opt-in data, SMS consent, and mobile phone numbers are not sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. This information may be shared only with service providers that support our business operations, such as SMS platform providers, scheduling software, payment processors, or other vendors necessary to deliver our services. These providers are contractually obligated to protect your information and may not use it for their own marketing purposes.